For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, synthetic products in our facility. A Designated Smoking Area is provided outside and away from the building. Smoking inside the rooms will incur a charge as listed in the Additional charges.

Guests must be at least 18 years of age to check in at Richter Pass Inn Motel.  In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (driver’s license, passport, etc.) at check-in.  A valid, signed, and pre-approved credit card in the name of the guest registration is also required.  It is your responsibility to fully understand the way your bank processes pre-authorizations and charges to your credit/debit card.  Some banks hold pending authorizations for up to 30 business days.

CHECK-IN TIME: 4:00pm

We currently do not offer early check ins. If you require a guaranteed check-in for arrival prior to 4 p.m. then Pre-Registration and payment may be required.  Please contact Front Desk staff directly to make a request.

All reservations must be guaranteed with a valid major credit card.  Guests must be 18 years and older.  We accept Visa, Master Card, and American Express Card.  We charge one night on your credit card at the time you make your reservations as a deposit to guarantee your reservation.

We require valid contact information from the guest making the reservations including first and last name, address, phone number, email address and signature.  The names of all guests occupying the room must be registered. Information regarding your license plate is also gathered at check-in for security. 

A $300 pre-authorization is taken at check in. Pre-authorization is not a charge to your account, it is a hold on those funds.  Upon check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank.  Generally, most banks release the hold within 3-5days. 

All reservations and registration must be guaranteed with a valid major credit card.  We accept Visa, Master Card, American Express, and Discover Card.  Pursuant to credit card agreements, credit cards are not valid unless signed by the cardholder.  Credit cards must be signed.  Cash payment is welcomed with a signed and pre-authorized credit card.  All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out. Cheques and foreign currency not accepted.

July / August / September. Bookings made during these months have a cancellation policy of 30 days. Reservations must be cancelled 30 days prior to your arrival date, to avoid a one (1) room night, plus tax cancellation fee. No amendments or cancellations inside the 30 days period. 

October – June.  Bookings made during these months have a cancellation policy of 48 hours. Reservations must be cancelled Forty-eight (48 hours), Motel time, prior to your arrival date, to avoid a one (1) room night, plus tax cancellation fee. No amendments or transfers can be made inside this 48-hour period. Cancellations made inside the Fourty-eight (48) hour period are subject to the first (1) night’s full room rate plus taxes, and the balance of the reservation will be cancelled.

No Show: Reservations will be held until 11:00 a.m. the morning following your scheduled arrival date.  If you have not checked in by that time, a NO-SHOW charge of the entire reservation fee, plus tax will be charged to your credit card. Richter Pass Inn Motel is not responsible for weather conditions, personal emergencies, or schedule changes.

Non-Refundable Policy: Reservations will be charged the entire stay at the time of the booking. These reservations are non-transferable, non-cancelable, and non-refundable immediately after the booking is made. Reservations can be amendable once the difference has been paid.

Check-out time is 11 a.m.  Please check-out with the Front Desk staff so that housekeeping may begin cleaning your room as soon as possible.  If you require a later check-out, please contact Front Desk prior to the day of your departure and we will do our best to accommodate your request.  A charge may apply for late check-out.

Guests who check out of prior to their scheduled departure date are subject to the entire reservation fee plus applicable taxes.

For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, synthetic products in our facility. A Designated Smoking Area is provided outside and away from the building. Smoking inside the rooms will incur a charge as listed in the Additional charges.

We will make every effort to honor special requests such as a specific floor or room number, refrigerator/microwaves, etc. upon your arrival. All special requests are noted on reservations, and we will do our best to accommodate.  However, the availability of these items cannot be guaranteed in advance. 

Generally, third party payment is not permitted.  In the case of paying for a family member if you will not be physically present at the Motel, we require prior completion and approval of a Credit Card Authorization form, including a copy of your driver’s license and the front and back of your signed credit card.  You will be responsible for all damages and loss.  We reserve the right to refuse reservation at any time for any reason.

Richter Pass Inn Motel is privately owned and operated.  We reserve the right to refuse service to anyone for any reason that does not violate Federal or Provincial laws. Richter Pass Inn Motel will refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion.

10:00 p.m. to 9 a.m. If you become aware of a disruptive guest, please contact Front Desk staff immediately by calling the cell phone number posted on the office door, or in person. Televisions, voices, or other devices must be kept at a respectful low level.  Doors should be opened and closed quietly.  No congregating or running in corridors.

No visitors after 10:00 p.m. Visitors must notify the Front Desk staff upon their arrival.  Visitors must always be accompanied by the registered guest.  Visitors are not allowed to use guest amenities, as a registered guest, you are responsible for your visitor at all times.